COMMUNITY RESOURCE GUIDE

Connecting residents to essential services, support, and opportunities across Baltimore.

Water & Utility Assistance

Baltimore City Department of Public Works (Water Billing Office)200 Holliday St., Room 8, Baltimore, MD 21202410-396-5398 | https://publicworks.baltimorecity.govHelps with water billing, payment plans, and affordability programs.

Baltimore City Community Action Partnership (CAP Centers)410-396-5555 | https://www.bmorechildren.com/capProvides help with water bills, energy bills, rent, and emergency financial assistance.

Locations:

  • 1731 E. Chase St.

  • 5225 York Rd.

  • 3939 Reisterstown Rd.

  • 3411 Bank St.

  • 606 Cherry Hill Rd.

Food Assistance

Franciscan Center of Baltimore101 W. 23rd St., Baltimore, MD 21218410-467-5340 | https://www.franciscancentermd.orgHot meals, groceries, clothing, and emergency services.

SNAP (Food Stamps) – Baltimore City DSS1910 N. Broadway, Baltimore, MD 212131-800-332-6347 | https://mymdthink.maryland.govMonthly food benefits for eligible individuals and families.

WIC Program (Women, Infants, and Children)1001 E. Fayette St., Baltimore, MD 21202410-396-9427 | https://phpa.health.maryland.gov/wicNutrition support for pregnant individuals, infants, and children under age five.

Housing, Homelessness & Family Support

Baltimore City Department of Social Services1910 N. Broadway, Baltimore, MD 21213443-378-4600 | https://dhs.maryland.gov/local-offices/baltimore-cityEmergency assistance with housing, utilities, and benefits.

Mayor’s Office of Homeless Services7 E. Redwood St., 5th Floor, Baltimore, MD 21202443-984-9540 | https://mohs.baltimorecity.govShelter placement, housing programs, and outreach services.

Legal Assistance

Maryland Legal Aid500 E. Lexington St., Baltimore, MD 21202410-951-7777 | https://www.mdlab.orgFree legal help with eviction, benefits, family law, and consumer issues.

Pro Bono Resource Center of Maryland1500 Union Ave., Suite 2400, Baltimore, MD 21211410-837-9379 | https://probonomd.orgFree legal clinics including tenant defense and housing support.

Disability Rights Maryland1500 Union Ave., Suite 2000, Baltimore, MD 21211410-727-6352 | https://disabilityrightsmd.orgLegal support for disability discrimination and access to services.

Services for Older Adults

Maryland Access Point (MAP)1001 E. Fayette St., Baltimore, MD 21202410-396-2273 | https://aging.maryland.gov/pages/map.aspxHelps older adults and caregivers access benefits and services.

Baltimore City Division of Aging & CARE Services417 E. Fayette St., 5th Floor, Baltimore, MD 21202410-396-4932 | https://health.baltimorecity.govMeal programs, case management, caregiver support.

Older Adult Centers:

  • Zeta Center – 4501 Reisterstown Rd. | 410-396-3535

  • John Booth Center – 2601 E. Fayette St. | 410-396-9202

  • Forest Park Senior Center – 4801 Liberty Heights Avenue | 410-466-2124

  • Edward A. Myerberg Senior Center – 3101 Fallstaff Road | 410-358-6856

    Youth Services

YouthWorks (Jobs for Youth Ages 14–21)36 S. Charles St., Baltimore, MD 21201410-545-1820 | https://youthworks.oedworks.comPaid summer jobs, training, and mentoring.

Baltimore City Recreation & Parks3001 East Dr., Baltimore, MD 21217410-396-7900 | https://bcrp.baltimorecity.govAfter-school programs, sports, recreation centers, youth engagement.

Boys & Girls Clubs of Metropolitan Baltimore3560 Gibbons Ave., Baltimore, MD 21214410-637-3838 | https://www.bgcb.orgYouth programs, mentoring, recreation, and leadership development.

Health, Mental Health, & Domestic Violence

Baltimore City Health Department1001 E. Fayette St., Baltimore, MD 21202410-396-4398 | https://health.baltimorecity.govPublic health services, maternal health, harm reduction.

Baltimore Crisis Response, Inc. (BCRI)2708 Biddle Ave., Baltimore, MD 21213988 (Crisis Line) | Local: 410-433-5175 | https://www.bhsbaltimore.org24/7 crisis response, stabilization, mobile crisis teams.

House of Ruth Maryland2201 Argonne Dr., Baltimore, MD 21218410-889-7884 | https://houseofruth.orgShelter, counseling, and legal support for survivors of domestic violence.

Employment, Training, & Unemployment

Maryland Unemployment Insurance1100 N. Eutaw St., Baltimore, MD 21201667-207-6520 | https://www.mdunemployment.comSupport with claims, benefits, and appeals.

Mayor’s Office of Employment Development (MOED)36 S. Charles St., Baltimore, MD 21201410-396-3009 | https://moed.baltimorecity.govJob training, placement, and employment resources.

Westside One-Stop Career Center (Mondawmin Mall)2401 Liberty Heights Ave., Baltimore, MD 21215410-396-7873 | https://moed.baltimorecity.gov/centers

Eastside One-Stop Career Center3001 E. Madison St., Baltimore, MD 21205410-680-0327 | https://moed.baltimorecity.gov/centers

Immigration Resources

CASA, Inc.2706 Pulaski Highway, Baltimore, MD 21224410-732-7777 | Legal Line: 1-866-765-2272https://wearecasa.orgProvides immigration legal services, help with citizenship, work permits, DACA, tenant and employment rights, and community support for immigrant families.

Esperanza Center (Catholic Charities of Baltimore)430 S. Broadway, Baltimore, MD 21231667-600-2941https://www.catholiccharities-md.org/immigrantsOffers legal services for immigration cases including asylum, family petitions, naturalization, DACA, and TPS, with specialized support for victims of crime and domestic violence.

Baltimore New American Access Coalition (BNAAC)(Citywide program serving Baltimore residents)https://mima.baltimorecity.govHelps immigrant and refugee residents access benefits (food, WIC, SNAP), utility assistance, housing and health resources, translation support, and long-term case management.

World Relief Baltimore – Immigration Legal Clinic7 E. Baltimore St., Baltimore, MD 21202443-451-1931https://worldrelief.org/baltimoreProvides legal consultations and representation for residency applications, work permits, naturalization, family petitions, TPS, DACA, and immigration relief for survivors of violence.

Quick Help Hotlines

211 Maryland – Dial 211 | https://211md.orgHousing, food, utilities, legal help, mental health, and referrals.

Baltimore City 311 – Dial 311 | https://311.baltimorecity.govReport trash, water issues, property concerns, and city service needs.

988 Suicide & Crisis Lifeline – Dial 98824/7 crisis support, suicide prevention, and emotional assistance.


GUÍA DE RECURSOS DE LA CIUDAD DE BALTIMORE

Conectando a los residentes con servicios esenciales, apoyo y oportunidades en Baltimore.

Asistencia para Agua y Servicios Públicos

Departamento de Obras Públicas de Baltimore (DPW – Oficina de Facturación de Agua)200 Holliday St., Sala 8, Baltimore, MD 21202410-396-5398 | https://publicworks.baltimorecity.govAyuda con facturas de agua, planes de pago y programas de asistencia.

Centros de la Asociación de Acción Comunitaria (CAP Centers)410-396-5555 | https://www.bmorechildren.com/capAsistencia para facturas de agua, energía, alquiler y apoyo financiero de emergencia.

Ubicaciones:

  • 1731 E. Chase St.

  • 5225 York Rd.

  • 3939 Reisterstown Rd.

  • 3411 Bank St.

  • 606 Cherry Hill Rd.

Asistencia Alimentaria

Centro Franciscano de Baltimore101 W. 23rd St., Baltimore, MD 21218410-467-5340 | https://www.franciscancentermd.orgComidas calientes, alimentos, ropa y servicios de emergencia.

Programa de Asistencia Nutricional Suplementaria (SNAP “Food Stamps”)1910 N. Broadway, Baltimore, MD 212131-800-332-6347 | https://mymdthink.maryland.govBeneficios mensuales para alimentos para personas y familias elegibles.

Programa WIC (Mujeres, Infantes y Niños)1001 E. Fayette St., Baltimore, MD 21202410-396-9427 | https://phpa.health.maryland.gov/wicApoyo nutricional para mujeres embarazadas, bebés y niños menores de 5 años.

Vivienda, Desamparo y Apoyo Familiar

Departamento de Servicios Sociales de Baltimore (DSS)1910 N. Broadway, Baltimore, MD 21213443-378-4600 | https://dhs.maryland.gov/local-offices/baltimore-cityAyuda de emergencia para vivienda, servicios públicos y beneficios.

Oficina del Alcalde para Servicios a Personas Sin Hogar7 E. Redwood St., 5º piso, Baltimore, MD 21202443-984-9540 | https://mohs.baltimorecity.govRefugios, programas de vivienda y servicios de alcance a la comunidad.

Asesoría Legal

Maryland Legal Aid500 E. Lexington St., Baltimore, MD 21202410-951-7777 | https://www.mdlab.orgAsesoría legal gratuita para desalojos, beneficios, derecho familiar y consumo.

Centro de Recursos Pro Bono de Maryland1500 Union Ave., Suite 2400, Baltimore, MD 21211410-837-9379 | https://probonomd.orgClínicas legales gratuitas, incluyendo defensa para inquilinos.

Disability Rights Maryland1500 Union Ave., Suite 2000, Baltimore, MD 21211410-727-6352 | https://disabilityrightsmd.orgApoyo legal por discriminación y acceso a servicios para personas con discapacidad.

Servicios para Personas Mayores

Maryland Access Point (MAP)1001 E. Fayette St., Baltimore, MD 21202410-396-2273 | https://aging.maryland.gov/pages/map.aspxAyuda para acceder a beneficios, cuidado en el hogar y apoyo para cuidadores.

División de Envejecimiento y Servicios CARE de Baltimore417 E. Fayette St., 5º piso, Baltimore, MD 21202410-396-4932 | https://health.baltimorecity.govProgramas de comidas, gestión de casos y apoyo para personas mayores.

Centros para adultos mayores:

  • Zeta Center – 4501 Reisterstown Rd. | 410-396-3535

  • Waxter Center – 1000 Cathedral St. | 410-396-1324

  • John Booth Center – 2601 E. Fayette St. | 410-396-9202

Servicios para Jóvenes

YouthWorks (Empleo para Jóvenes de 14 a 21 años)36 S. Charles St., Baltimore, MD 21201410-545-1820 | https://youthworks.oedworks.comEmpleos remunerados, capacitación laboral y mentoría.

Recreación y Parques de Baltimore City3001 East Dr., Baltimore, MD 21217410-396-7900 | https://bcrp.baltimorecity.govProgramas extracurriculares, deportes y centros recreativos.

Clubes de Niños y Niñas de Baltimore3560 Gibbons Ave., Baltimore, MD 21214410-637-3838 | https://www.bgcb.orgMentoría, recreación y desarrollo juvenil.

Salud Física, Mental y Violencia Doméstica

Departamento de Salud de Baltimore1001 E. Fayette St., Baltimore, MD 21202410-396-4398 | https://health.baltimorecity.govServicios de salud pública, vacunación y reducción de daños.

Baltimore Crisis Response, Inc. (BCRI)2708 Biddle Ave., Baltimore, MD 21213Línea de crisis: 988 | Línea local: 410-433-5175Apoyo de crisis 24/7, intervención móvil y estabilización.

House of Ruth Maryland2201 Argonne Dr., Baltimore, MD 21218410-889-7884 | https://houseofruth.orgRefugio, apoyo legal y asesoría para sobrevivientes de violencia doméstica.

Empleo, Capacitación y Desempleo

Seguro de Desempleo de Maryland1100 N. Eutaw St., Baltimore, MD 21201667-207-6520 | https://www.mdunemployment.comAyuda con reclamos, beneficios y apelaciones.

Oficina de Desarrollo Laboral del Alcalde (MOED)36 S. Charles St., Baltimore, MD 21201410-396-3009 | https://moed.baltimorecity.govCapacitación, búsqueda de empleo y colocación laboral.

Centro de Carreras Westside (Mondawmin Mall)2401 Liberty Heights Ave., Baltimore, MD 21215410-396-7873

Centro de Carreras Eastside3001 E. Madison St., Baltimore, MD 21205410-680-0327

Recursos de Inmigración e Inmigrantes

CASA, Inc.2706 Pulaski Highway, Baltimore, MD 21224410-732-7777 | Línea legal: 1-866-765-2272https://wearecasa.orgServicios legales de inmigración, solicitudes de ciudadanía, permisos de trabajo, DACA, apoyo a inquilinos y trabajadores, educación comunitaria y referencias para servicios sociales.

Esperanza Center (Catholic Charities of Baltimore)430 S. Broadway, Baltimore, MD 21231667-600-2941https://www.catholiccharities-md.org/immigrantsAsesoría legal de inmigración (asilo, peticiones familiares, naturalización, TPS, DACA), representación legal, apoyo social y servicios especializados para víctimas de crimen o violencia doméstica.

Baltimore New American Access Coalition (BNAAC)(Programa ciudad de Baltimore – sirve en toda la ciudad)https://mima.baltimorecity.govAyuda a residentes inmigrantes y refugiados a acceder a beneficios (alimentos, WIC, SNAP), asistencia de servicios públicos (agua, energía), recursos de vivienda y salud, servicios de traducción y acompañamiento intensivo.

World Relief Baltimore – Clínica Legal de Inmigración7 E. Baltimore St., Baltimore, MD 21202443-451-1931https://worldrelief.org/baltimoreConsultas y representación legal para residencias, permisos de trabajo, naturalización, peticiones familiares, TPS, DACA y apoyo a sobrevivientes de violencia que necesitan protección migratoria.

Líneas de Ayuda Rápida

211 Maryland – Marcar 211 | https://211md.orgRecursos para vivienda, alimentos, servicios públicos y salud.

Baltimore City 311 – Marcar 311 | https://311.baltimorecity.govReportar problemas de servicios de la ciudad.

Línea de Crisis 988 – Marcar 988Apoyo para crisis de salud mental y prevención del suicidio.